"Our plan is to make XPIENT's SecureAlerts™ a company standard and leverage its benefits across our entire stores operation. We plan to monitor violations of rules involving the cash drawer, walk-cooler, and other aspects of our stores operations. In cases where we have a camera in place, the manager will receive a notification of the exceptions along with a video clip they can play with a click of their mouse. Where there is no camera, they will still receive a notification. We are excited about this technology because we think it can help our managers be more effective by focusing their attention in areas where they can make a difference."

William Yu, Senior Vice President
Panda Restaurant Group

“Before selecting IRIS, we ran an extensive test in which we installed IRIS in over 60 restaurants. Our store managers loved the way the new POS gave them the ability to easily customize the menu and quickly train new employees in its use. It was equally important to us to work with a supplier who listened to our input and who responded quickly to our needs. Another major factor in the company’s decision was the wide range of powerful add-ons for IRIS, some or all of which the company plans to utilize in the future.”

William Yu, Senior Vice President
Panda Restaurant Group

“The trial demonstrated that IRIS helps us improve guest service in our stores by providing in-store order confirmation, integrated credit and debit card processing, and faster service through its intuitive user interface. We have installed IRIS in four of our stores and plan to implement the new software in 10 more stores over the next three to six months. IRIS is working great in the stores where it is running and we are excited about rolling it out to all of our stores.”

Ed Lovelock, Vice President of Finance and Administration
CLK Companies

“We made the decision to proceed with the rollout because feedback from the three pilot locations was very positive. Based on the pilot, we are expecting considerable improvements in speed of service and reductions in training costs.”

“We learned about the flexibility, ease of use, and reliability of IRIS by talking to current XPIENT users. We then installed the systems at three pilot sites to test its capabilities. Everyone at the pilot sites has been very positive about it. The software is much easier to use than our previous solution so it will save a considerable amount of time previously required to train crew members. The intuitive user interface will also help us improve our speed of service. Finally, our ability to easily move the data to a hosted reporting site will help our company make better strategic decisions.”

John Ognenoff, Director of Information Technology
Cousins Subs

“Our formula for success combines a quick-serve restaurant with a retail store that both support a health lifestyle. IRIS provides us with a best of class restaurant system integrated with a high-end retail system to meet the unique needs of our business.

For years, restaurants have tried to figure out ways to sell customers more than just a meal, and some national chains have been successful. When executed properly, the retail business provides significant economic benefits including raising the value of a customer’s visit, optimizing labor usage, smoothing peak sales times, and allocating rent across multiple businesses. KnowFat! is extending the restaurant-retail concept and creating the archetype for maximizing sales in the restaurant industry. One of the biggest challenges that we faced was finding software that we could handle both our restaurant and retail sides so that we could manage them as a single business.

XPIENT agreed to modify IRIS to make it do everything we needed. Over this period, they continually showed their dedication and devotion to making sure that our needs were met completely. They promised us a lot and lived up to their promises. By the time they were done, XPIENT had taken a system that was already the market leader in the quick serve restaurant business and provided integrated capabilities that compare very well with the leading retail systems.”

IRIS software has become an important competitive advantage for our company.

Eric Spitz, President and Co-CEO
KnowFat! Lifestyle Grille

"We have used EDM to make our menu and configuration changes to over 2,000 stores for several years, and have found it to be very efficient and easy to use. Its bi-directional features make it particularly useful to restore a restaurant's menus and configuration as part of our disaster recovery process."

Brian Yates, Director of POS and Platform Development
Jack in the Box

"After a successful smaller-scale early implementation, we made the decision to roll out IRIS to all of our stores because we discovered that its user friendly interface reduced our training costs by 60%."

Clint Cooke, Senior Director of Restaurant Systems
Boddie-Noell Enterprises, Inc. and Hardee's Franchisee

"One of the major factors in our original decision to implement IRIS is the flexibility that XPIENT showed during the decision process. We are unique in the restaurant business in that we close out our operations at 3 pm. Most of the major players were unable to accommodate our needs in this area. But XPIENT, even though they are a major player, demonstrated the responsiveness of a smaller vendor to accommodate our needs. The process is so smooth that our cashiers don't even know that we are closing. Another factor that cannot be overstated is the fact that Christopher Sebes, the CEO of XPIENT, used to operate restaurants himself so he understands quick service restaurants better than anyone else I know in the software business."

Nelson Gainey, Vice President of Information Services
Boddie-Noell Enterprises, Inc. and Hardee's Franchisee

"We are one of the two largest Fuddrucker's franchisees in the system, with stores located throughout the Carolinas and Tennessee. We've used some flavor of XPIENT Solutions system-wide since 1996. XPIENT's SMART Point-of-Sale system works well with our concept and absolutely suits our needs in this special niche. The system is stable and extremely easy-to-use. What we're most consistently pleased with is XPIENT's service."

Lee Ann Johnston, Director POS
The Butcher - The Baker Management Company, Inc.
Owner/Operators of Fuddrucker's Restaurants

"When we purchased 100 Church's Chicken stores two and a half years ago, we inherited XPIENT's IRIS POS, and it was just what we needed in a very rough environment. We think they have a good product and it has given us the capability to design our own Web-enabled ASP to poll data directly from IRIS. We like XPIENT's responsiveness and quick turnaround of service. We don't have to go through layers of bureaucracy to get things accomplished."

Abdallehj ElSheik, Director IT
Falcon Holdings and Church's Chicken Franchisee

"We own 91 Big Boy restaurants and franchise another 40, and we operate 15 Golden Corrals. We completed rollout of XPIENT's SMART POS application in 1999. Our operation is different in that we offer sit down, carry out and drive thru service and we feel XPIENT's system uniquely capable of handling that. We will begin rolling the system into our Golden Corral stores so that we have a consistent operating platform."

Bill Kuntz, Director IS
Frisch's Restaurants, Inc.
Independent Big Boy Operator/Franchiser

"We began talking to XPIENT back in 1989 when their first POS system was designed for retail. We're not "early adopters", so we came back to them in '92 once it had been installed at Ryan's. We operate 460 stores in 40 states, 75% of which are franchised. We began moving to a buffet concept in the 1990s with a limited menu offering. We've been a XPIENT Solutions customer since 1993 and have been able to customize our system regularly since then, without affecting its stability. It works and we see no reason to change."

Don Clark, Director IS
Golden Corral Corporation

"Our 279 stores located in Oklahoma, Texas, Kansas, Missouri and Arkansas, offer drive-thru and counter service and use scanning. We offer a full menu of burgers, sandwiches, ice cream and specialty dairy and bakery products all under one roof. With the variety of products offered in our stores, IRIS POS is perfect for us. We looked at many different hardware and software products for over a year and really did our homework. IRIS had the richest, most robust feature-set we'd seen and the potential to meet the unique requirements of our operating environment, and we were given the opportunity to provide input in ongoing development efforts. We have respect for how XPIENT has addressed Customer Service and overall vendor attitude."

Bill Rick's, Vice President
Braum's Ice Cream & Dairy

"Seven or eight or years ago, we wanted to get into an open system. At the time, there was little on the market that was complete and would work. We saw XPIENT demonstrate at a trade show and decided that was what we wanted. We were able to customize it to fit our needs and integrate with our back office. We tried it for three months. We love it today - it's in all of our KFCs and we thoroughly enjoy our association with XPIENT Solutions."

Cecil Daughtry, VP of Finance and Administration
Scottish Food Systems, Inc. and KFC Franchisee